I have an Associate of Science in Computer Science and an Associate of Arts both of which were obtained at Glendale Community College in Arizona. During my studies, I gained expertise in programming languages such as Java, Python, and C++. I also took courses in web development and database management.
I have worked in customer service and technical roles for over 8 years. During my tenure at GoDaddy, I have gained extensive experience in troubleshooting software issues and some hardware issues, providing technical assistance to end-users, and managing incident tickets in ServiceNow and Jira. I also have created and continue to maintain knowledge base articles for colleagues and to enhance self-service options for end-users.
What sets me apart is my ability to effectively communicate complex technical concepts to non-technical individuals and vice versa. I have a proven track record of delivering exceptional customer service, ensuring that end-users feel supported and their issues are resolved in a timely manner.
Walt Disney
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.