Please reach me at kay@pandakay.gay, via chat below or via my contact page if you cannot find an answer to your question.
My shoots are outside and at one of the following locations unless discussed with me prior to scheduling. After a general location is picked, I will reach out to clarify the exact location you wish for it to be at. (All locations are public spaces so others may be at these locations. All locations are based on if there are no other events occurring.)
I accept in person card transactions and exact cash but I will not carry change. I can also send you an invoice for the photo shoot that you can pay on your own device if needed.
I will provide them digitally. (Delivered or mailed USB can be requested for an additional cost)
The amount of edits included in a shoot depends on the type of shoot and how the images turn out along with who is being photographed. I plan to get at least 10-20 edits for a 30 minute shoot and 30-40 edits for a 1 hour shoot. This can alter when involving pets or babies who can inevitably be unpredictable.
The same day your shoot has been completed and once I know how you want your images delivered, payment will be determined. Once the payment has been made, you will receive edits and originals within 7-10 days digitally. (Delivered or mailed USB can be requested for an additional cost and delivery will take longer.)
I understand that life happens, if you cancel up to 2 hours before the shoot, there is no penalty.
If you cancel the shoot within 2 hours of the scheduled time, there will be a penalty fee of $50.
If you decide you no longer want to get the images after a shoot, you will still be charged 3/4 the cost originally quoted due to services still being rendered.
You can request to cancel by reaching out to me directly or via the form to cancel or reschedule.
I will hold copies of both originals and edits for 18 months and after that, only a handful of images that have been approved and selected from the shoot to be on my portfolio will remain.